Has anyone besides me noticed how many contact center industry work-from-home (WFH) experts there suddenly are?…
Latest in COVID19
- Email Marketing
5 Things to Improve in Your Email Marketing During the Crisis
by adminby admin 2 mins readAre you looking for effective email marketing tips to improve the conversions during the crisis? Due…
- ArticlesFeature 2Marketing Strategy
10 lessons on marketing strategy from two of the world’s smartest men…
by adminby admin 2 mins read‘If you always read the same things as everyone else in your industry, you’ll only ever…
No one could have predicted the events of 2020 or their impact on our personal and…
Like many of you, my focus during this crisis has been less on analytics and more…
- ArticlesMarketing Strategy
How Brands Can Maintain Trust with Canada Consumers During a Crisis
by adminby admin 2 mins readThe actions of brands during a crisis can make or break long-term relationships with consumers, according…
- AITelemarketing
The pandemic is emptying call centers. AI chatbots are swooping in
by adminby admin 2 mins readImage from MIT Review and GETTY Brian Pokorny had heard of AI systems for call centers…
- ArticlesMarketing Strategy
Best Practices for Marketing During and After COVID-19
by adminby admin 2 mins readA global crisis can either paralyze a marketing team or galvanize it to thrive. In the wake of…