At Econsultancy Live, Gregoire Baret – Senior Director of Omnichannel Experience at Aldo Group – shared how the…
Category:
customer experience
WHAT’S INSIDE This free report forms part of our Innovator Intelligence series, which focuses on emerging technologies that…
In CX, we all focus on making the experience easier on our customers. (We even made…
The term “social media” refers to any website or mobile application that allows users to create…
- customer experienceMarketing Strategy
Customer Experience: What makes your customers fall in love with your brand?
by Piyush GuptaDo you know that a 5% increase in customer retention can increase your profits anywhere from 25-95%?…
Accountability is something that is incredibly important in order for the departments within a company to…
I’ve said repeatedly, over the last 15 years, that marketers are using digital all wrong when…
The Story So Far COVID-19 sent everyone scuttling back home as fast as an incoming tsunami…
The coronavirus pandemic has, in many ways, radically changed consumer buying habits. In-store shopping has plummeted…
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