At Econsultancy Live, Gregoire Baret – Senior Director of Omnichannel Experience at Aldo Group – shared how the…
Category:
customer experience
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WHAT’S INSIDE This free report forms part of our Innovator Intelligence series, which focuses on emerging technologies that…
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In CX, we all focus on making the experience easier on our customers. (We even made…
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The term “social media” refers to any website or mobile application that allows users to create…
- customer experienceMarketing Strategy
Customer Experience: What makes your customers fall in love with your brand?
by Piyush GuptaDo you know that a 5% increase in customer retention can increase your profits anywhere from 25-95%?…
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Accountability is something that is incredibly important in order for the departments within a company to…
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I’ve said repeatedly, over the last 15 years, that marketers are using digital all wrong when…
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The Story So Far COVID-19 sent everyone scuttling back home as fast as an incoming tsunami…
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The coronavirus pandemic has, in many ways, radically changed consumer buying habits. In-store shopping has plummeted…
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Companies called to account Nothing is more likely to sabotage a brand’s reputation than a customer…
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