Artificial intelligence seems to be the latest term which is capturing the not only the predictive …
Latest in AI
- AITelemarketing
The pandemic is emptying call centers. AI chatbots are swooping in
by adminby admin 2 mins readImage from MIT Review and GETTY Brian Pokorny had heard of AI systems for call centers …
- AIMarketing Strategy
Aimia Loyalty Solutions and Kognitiv Corporation Merge to Form a Visionary Leader in Loyalty
by adminby admin 2 mins read(All figures referenced in Canadian dollars, except where noted) Merger forms a technology-forward loyalty solutions leader …
Robots live among us… Well, perhaps not quite. But anyone with access to the media can’t …
In Part One of this series, I outlined some of the elements that make an AI solution trustworthy, …
Contact Centers have always had an abundance of data about customers and performance. Unfortunately, that data is not …
- AI
Organisations must allow humans to take over beyond AI’s reasoning capabilities, says Suman Reddy of Pegasystems
by adminby admin 2 mins readSuman Reddy, MD, Pegasystems, India ‘AI models need to be tuned to be more empathetic to …
Most organizations fail at artificial intelligence (AI) implementations in the workplace or elsewhere because they lack …
Ethical decisions are rarely easy. Now, even less so. Smart machines, cheap computation, and vast amounts …
For the first time ever, a quantum computer has performed a computational task that would be …
In the digital era, customers expect contextual, intuitive and experiential engagement with businesses across touchpoints. As …
- AI
Real life tips and learnings of applying artificial intelligence in marketing
by Anton Buchner 2 mins readThis post is by Anton Buchner, a senior consultant with TrinityP3. Anton is one of Australia’s leaders in data-driven …
